I was dumbfounded! You want me to do an hour round-trip to bring back this inedible mess? She then said, do you want me to replace your Ribs? At this point, I just gave up on her - She did not care about me or my complaint, so I just hung up. I had not asked for refund but she immediately went into, "I can't give a refund without seeing the "Product." Linette got on the phone, stating she was the manager, God help us! She was aggressively defensive. So, I called the restaurant and asked for the Manager. The Chef (loosely speaking) or kitchen manager should have seen how burned and dried out they were, and should have been replaced BEFORE giving such a visibly crappy rack of ribs to me. The first time I chalked it up to an anomaly but, the second time in a row was just lousy kitchen quality control. last 2 months I ordered Ribs to go and both times the Ribs were inedible. I and my extended family have patronized multiple locations and have left always looking forward to our next visit - I moved to Deerfield several years ago and so Carson's Deerfield is my Home Ribs server. Moral of the story - if you are in Chicago or the Northern suburbs and you want outstanding BBQ, go to Carson's. Big Ed's in Waukegan has very good BBQ, but Carson's is a bit better. It was also only $2.00 less expensive than Carson's - not a comparison at all. The portions were small, there was not a lot of meat on the ribs and there was none left to take home. I recently had a burnt ends and partial rack combo at Real Urban BBQ in Vernon Hills and it did not hold a candle to Carson's. The portions are very large - expect to take some home. There is a lot of meat on the bone - the meat is not thin or skimpy. Carson's are simply the best I have ever had. Louis, North Carolina, Georgia, Florida, Texas, Indiana, Michigan, Ohio, Illinois, Tennessee, Vegas and California. I have eaten great BBQ (and some not so great BBQ) in Memphis, Kansas City, St. The remodeling is very nice, the dinner was as outstanding as ever! We had dinner here last evening after their remodeling was completed. I will return, but i don’t think it will be on my “must” list when I’m back in Chicago again. The half slab of ribs that was a small end piece was a disappointment and the Au Gratins were not as good as usual. Overall, we enjoyed the meal, but it’s just not the same great experience I remember over all the years I’ve been eating here. We should have sent it back, but I figured if the kitchen sent it out, thats what they serve. This really should not have been served as a stand alone half slab. One of the half slabs was an end piece and very small with more bones than meat. Too cheesy and the cheese was kind of hard instead of creamy. The Au Gratins were not as good as I remember. The twice baked potatoes and pork chops were excellent. The Cole Slaw is still the best I have had anywhere, but is a smaller portion than before. We had ribs, a pork chop, twice baked potatoes, Au Gratin potatoes and the Cole Slaw. For $7 you get a generous serving with onions and rye bread and we ordered it as soon as we were seated with our drinks. The chop liver and snacks are no longer complimentary at the bar which is no big deal given rising costs, but arriving early and enjoying a drink at the bar with this was always part of the experience. Unfortunately this last meal was a bit lacking. Mostly at the old Downtown location on Wells Street, but over the past ten years or so at this location in Deerfield. I grew up in Chicago and have been eating at Carson’s for over 30 years. American Restaurants for Lunch in Deerfield.Hotels near Adat Hatikvah Messianic Synagogue.Hotels near The Deerfield Historic Village.Deerfield Hotels with Laundry Facilities.
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